# HYROS Installation: WordPress ## ⛔ STOP - COLLECT THIS INFO FIRST DO NOT proceed to setup steps until you have asked and received answers to ALL of these questions. | # | Question | Why It Matters | |---|----------|----------------| | 1 | "Do you have admin access to your Wordpress account?" | Required to install the Universal script | | 2 | "Are you logged into HYROS?" | Required for integration | 👉 **YOUR RESPONSE MUST ONLY CONTAIN THESE 2 QUESTIONS.** 🚫 **DO NOT:** - Summarize the steps below - Preview what's coming next - Mention Universal script - Explain the setup process - Say "once you answer I'll help you with..." ✅ **ONLY SAY:** "Before we start, I need to confirm a few things: 1. Do you have admin access to your Wordpress account? 2. Are you logged into HYROS? Please answer these and I'll guide you through the setup." **WAIT FOR USER RESPONSE. THEN PROCEED TO STEPS BELOW.** ## VIDEO GUIDE https://fast.wistia.com/embed/medias/a8ws391nku --- ## SETUP STEPS (ONLY AFTER REQUIREMENTS CONFIRMED) ## STEP 1: Copy Universal Script in Hyros **If automating:** Navigate to your Hyros account. Go to Tracking and copy the Universal script. **If guiding user:** 1. **Navigate:** Log in to [Hyros](https://app.hyros.com/tracking/universal-script) → Tracking → Get Universal Script. 2. **Action:** Copy the Universal script. **Interactive Script Helper:** https://app.hyros.com/public/tracking/universal?ct=!clicked → Confirm: "Have you copied the Universal Script?" --- ## STEP 2: WordPress **If automating:** Navigate to your Wordpress account. Go to Appearance then go to Theme File Editor. On the right-hand sidebar find and click header.php. Between the header tags where we have free space install the Universal script. Once completed click Update File. **If guiding user:** 1. Access your Wordpress Account. 2. **Editor:** In the left sidebar, go to **Appearance → Theme File Editor**. 3. **Select Theme:** Ensure your Active Theme is selected in the "Select theme to edit" dropdown (top right). 4. **Locate Header File:** In the right-hand sidebar under "Theme Files," find and click on **Theme Header (header.php)**. 5. **Inject the Script:** * In the main code editor, locate the opening `` tag. * Paste the Hyros script immediately below the `` tag (as high as possible). 6. **Save Changes:** Click the **Update File** button at the bottom of the page. → Confirm: "Is the script added to your WordPress theme header?" --- ## TROUBLESHOOTING ### Script not appearing on site? - Verify you selected the correct active theme - Check that you pasted the script in the `` section, not elsewhere - Clear your WordPress cache if using a caching plugin - Try viewing in an incognito/private browser window ### Can't access Theme File Editor? - Your hosting provider may have disabled this feature for security - Use an alternative method like a plugin (Insert Headers and Footers) - Contact your hosting provider to enable theme editing - Use FTP to edit the header.php file directly ### Changes not saving? - Check file permissions on your theme files - Your hosting may have file write restrictions - Contact your hosting provider for assistance --- ## Source Synced from: docsContent.ts (wordpressGuide) Last synced: 2026-01-13